Motorola ThinkPhone is considered one of the best smartphones for the year 2022 as it comes with the configuration of the best hardware and the latest Android firmware. However, since its initial launch, many users have complied regarding multiple touch screen related issues with the smartphone. Many say that the touch is not fully calibrated, not working properly, or facing the ghost touch problem. Usually, such issues are caused by technical glitches and go away once you restart your Motorola ThinkPhone smartphone. However, if the issue persists, then the issue could be more severe or present at the hardware level as well. In this guide, we intend to give some troubleshooting methods to fix the same.
Since the device was launched recently, such issues can be hardware defects, and many users are getting device replacements.
On the other hand, it could be a side-effect of users’ mobile accessories. Below are some troubleshooting ways that you can address this problem and possibly solve it as well.
Usually, the touchscreen may behave abnormally in case of a technical glitch with the device. Such glitches go away thanks to the robust Android 12 Operating system. But in many cases, such issues stay longer, and there is no way to delete such bugs. The only way is to reboot your Motorola ThinkPhone smartphone, which shall fix such issues.
Motorola ThinkPhone already comes with a very hard screen glass which doesn’t allows minor or major scratches on the screen. However, many users like 3D & 5D glass or tempered glass screen protectors. Such glasses may interrupt the sensitivity of the device touchscreen and may cause issues.
Using only high-quality screen glass protectors is recommended, and it’s ideal not to use any. Since the screen glass itself is sufficient enough to protect from data to day scratches.
Most touchscreens in modern smartphones are capacitive touchscreens, which means they work on our fingers’ heat signatures and electrical signatures. However, this can get quite confusing when we use metal-based case covers for our smartphones. Especially Aluminium & copper-based cover users face Motorola ThinkPhone Touch Screen Issues from time to time. It is recommended to use plastic or silicon-based covers instead of metallic ones.
It is quite possible that the display hardware for your smartphone, in particular, is not fully functional, and that’s why you’re facing such issues. Before going to the official service center to check the same, you can use any Touch Display Tester apps to check the touch sensitivity of your smartphone.
Display Tester is one of such apps used to test your smartphone display. If you find from the app that the touchscreen is faulty in some sense or not working correctly, then you must connect with the service center and request a replacement or repair.
With the rise of people using different kinds of screen protectors, smartphones face difficulty registering user touch inputs. It is because modern touchscreens are sensitive, and any layer of touchscreen glass will hamper the process.
Although using such glass protectors is necessary, you may also increase the sensitivity settings.
According to a recent report, the accessibility feature on Motorola ThinkPhone is what causes the touchscreen issue. The issue is most likely to be a bug associated with accessibility service with “canPerformGesture” permission. The issue is raised with Motorola ThinkPhone, and developers are currently working on it. Until an official fix comes for the same, you can disable the accessibility services to avoid such issues.
In a reply to the original Motorola ThinkPhone Issue Tracker report, the development team clarified that they have fixed the issue you reported and will be available in a future build. So keep an eye for software updates and install them as soon as they are available.
If the issue is not solved yet, it is most likely due to some system corrupted code. It usually happens when you have some sort of virus or malware on your Motorola ThinkPhonewhich has happened with system files. But do not worry, as you can perform a factory reset and it will bring back the smartphone in the factory settings stage, and you shall not face any touch screen issues.
If none of the above methods helps you, then the issue will likely be a hardware fault instead of a software hiccup. In such a case, it’s better to connect with the official Motorola ThinkPhone support team and book an appointment for the same. In case your device falls into the warranty period, you shall get free touch screen replacement as well.
This brings us to the end of this guide for fixing any Touch Screen Issues related to the Motorola ThinkPhone smartphone. Please note that the above methods shall help you fix the issue on your own. However, if not, we recommend you check your device from the nearest authorized service center for any hardware faults and get your device replaced under warranty.
Version note: Android 11, Android 12, and Android 13 are older Android releases. Their presence in this guide is historical or relevant to a specific device/build; it does not indicate that Motorola ThinkPhone currently runs, qualifies for, or should be downgraded to that version. Check the exact model’s official software history before following version-specific steps.
2026 compatibility note: Android 17 reached its stable release on June 16, 2026. Availability on…
2026 compatibility note: Android 17 reached its stable release on June 16, 2026. Availability on…
2026 compatibility note: Android 17 reached its stable release on June 16, 2026. Availability on…
2026 compatibility note: Android 17 reached its stable release on June 16, 2026. Availability on…
2026 compatibility note: Android 17 reached its stable release on June 16, 2026. Availability on…
2026 compatibility note: Android 17 reached its stable release on June 16, 2026. Availability on…